Frequently Asked Questions

Most standard staircase renovations take between 3 to 7 working days. This timeline includes structural preparation, material fitting, and final finishing. We provide a specific project schedule during your initial consultation.

Many internal staircase replacements fall under permitted development, but listed buildings, conservation areas, and significant structural changes may require approval. We review your property during the survey and advise on any permissions needed.

Modern schemes often combine engineered timber, structural glass, and powder-coated steel. We recommend materials based on light, traffic, building regulations, and how the staircase connects to floors and landings.

We protect adjacent rooms and finishes, use dust extraction where appropriate, and clear waste at the end of each day. A full renovation creates some disruption, but we keep it controlled and communicate daily progress.

Lead times depend on material availability and workshop capacity. Bespoke timber and glass packages typically schedule within a few weeks; we confirm a start date in writing with your order.

Yes. We coordinate with builders, plasterers, and flooring contractors so the staircase fits the wider programme—whether you need early structural work or a final fit after decoration.

Every project includes a clear sequence: preparation, fit, finishing, and handover. If anything shifts on site, we update you the same day.

Design complexity, materials, balustrade type, structural alterations, and access all influence cost. Your quote itemises labour, materials, and any engineering so you can see where the investment goes.

We flag optional items—such as making good plaster, electrical work, or premium hardware—before you commit. Variations only proceed with your approval.

Yes. Deposits secure production slots; further payments align with fabrication milestones and completion. Terms are set out clearly in your proposal.

We sample existing joinery and specify stains or oils to harmonise new treads, handrails, and strings with your interior.

We use toughened or laminated glass to current standards, with compliant fixings and clear maintenance guidance. Systems are tested for the loads required in domestic and commercial settings.

Powder-coated steel, brushed stainless, and brass-effect finishes are common. We advise on durability, cleaning, and how each finish reads in your lighting.